FAQS >

Q: Can I try a lesson to check out Chris' teaching style?

Yes, you can try a free sample lesson from Chris here:

See Chris' Free Sample Lesson


Q: Can I ask Chris questions as part of my membership?

Yes, Chris is on the site to answer questions about the lessons, just like a live masterclass.


Q: Can I get feedback from Chris on my playing?

Yes, you can upload videos of your playing to get personal feedback from Chris. We also have a webcam recorder and support embedded YouTube videos.


Q: Can I download the lessons to my iPad, iPhone and/or Android device for offline access?

Yes, we have an iOS and Android App that enables offline access of your lessons. It works like Dropbox: any lesson you add to your practice list will be sync'd and downloaded to your device.


Q: What types of memberships do you offer?

We offer monthly ($19.95 / month) and yearly ($199 / year) memberships. There are no minimum terms for either membership type (i.e. no obligations, you can cancel at anytime).

Please see our Sign Up page for the details.


Q: How do I sign up?

To sign up for Chris' lessons at Sonic Junction you

1. Go to the Sign Up page
2. Fill out the Create an Account form
3. Click "To Payment Page"
4. Pay with a Credit / Debit Card or with your PayPal account

After payment, you will have full access to all lessons. A confirmation email will also be sent from Sonic Junction confirming your new subscription.


Q: Does a membership give me access to all lessons?

A: Yes a membership gives you unlimited access to ALL lessons from ALL Artists.


Q: Can I take the lessons as many times as I want?

A: Yes you can take the lessons as many times as you want.


Q: Does a membership give me access to all Artists?

A: Yes a membership gives you unlimited access to ALL lessons from ALL Artists.


Q: What happens if I stop my membership?

A: When you stop your membership, you will be moved to a "guest" account. A "guest" account gives you access to everything on the site, except lesson videos. For example, a "guest" can see all of the tab and chord diagrams for all lessons, but will only be able to preview the first 60 seconds of lesson videos.


Q: Can I cancel at anytime?

Yes, you can cancel at anytime.

There are no cancellation fees although there are no refunds for partial months.  For example, if you cancel half-way through a month, you would continue to have access until 30 days from your last payment.


Q: How does your satisfaction guarantee work?

Sonic Junction has a 30 Day, 100% satisfaction guarantee.  If you join Sonic Junction and are unhappy with your purchase for any reason, you can Contact Us and receive a full refund as long as it is within 30 days from your initial purchase date. 


Q: Can I pay with a credit or debit card?

Yes, we accept all major credit and debit cards.


Q: Can I pay with my PayPal account?

Yes, we accept PayPal.


Q: I still have questions, how can I get them answered?

You can contact us anytime via the Contact Us page. We will respond to your request within 24 hours, Monday through Friday.



 
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